Frequently Asked Questions
Service & Repair
Do you service brands you didn't sell me?
Yes. Any brand, any age, bought anywhere.
How often should a mower be serviced?
Once a year for most home mowers, ideally before spring. Contractors’ machines need servicing by hours used.
How long will it take?
[CONFIRM] Simple jobs are often same day. Spring is our busiest season, so book early.
Will you tell me the cost first?
Yes. We diagnose, call you with a price, and only start when you say so. [CONFIRM]
Is my old mower worth fixing?
Sometimes not. If a repair costs more than the machine is worth, we’ll say so.
What should I do with old fuel?
Don’t run it. Fuel goes stale within a few months and is the most common reason mowers won’t start after winter. Bring it in and we’ll advise.
Buying
Can I buy online and collect?
Yes, or we can deliver. [CONFIRM delivery area and fee]
Do you set up new mowers?
Yes. We assemble, fuel and test-run before you take it home.
What warranty comes with a new machine?
Manufacturer warranty applies, and we handle warranty claims in our own workshop. [CONFIRM]
Do you sell used equipment?
Yes. Every used machine is checked in our workshop before sale. [CONFIRM the checking claim]
Hire
How much does hire cost?
See our Rentals page for rates.
What do I need to hire?
Photo ID and a bond. [CONFIRM]
Can I hire while my own mower is being repaired?
[CONFIRM]
Contractors
Do you offer trade accounts?
[CONFIRM] See For Contractors.
